Work Location:   Community Programs Office

Supervisor:  Director, CI&R 

Employment Type:  Full-time

 Employment Classification:  Non-exempt

Essential Duties & Responsibilities: The Community Health Worker (CHW) serves as an advocate or liaison in the community setting primarily in the 32208, 32209, 32210, 32211 and 32277 zip codes. Contacts pregnant women, preconception women and families of children under the age of three to assess risk factors that may lead to poor pregnancy outcomes and/or poor developmental outcomes. The position works in partnership with the community, client or family in providing information and linkage to programs and resources to address risk factors identified by a risk screen or referral. The CHW will serve a critical role in connecting with high-risk families of newborns to home visiting services and supports.

Specific Activities:

Coordinated Intake & Referral

• Networks with community providers to promote CI&R Referral and/or recruit eligible participants to needed  services
• Conduct outreach in the community to engage and recruit women/families for CI&R
• Distributing flyers, brochures, or other informational or educational documents to inform members of the targeted communities.
• Attend Community meetings or health fairs to understand community issues and build relationships with community members
• Assist families to navigate home visiting, healthcare and social service systems
• Conduct Initial Intakes, including attempts to contact, to assess clients' service needs.
• Travel to  contact high-risk clients in the service area as assigned when unable to locate
• Refer families to the appropriate home visiting service provider and follow up  to ensure referrals are received by service provider and services are provided to families
• Provide immediate referrals to community resources for families with emergent needs
• Provide relevant information to clients about breastfeeding, health care options, parenting education, preventative health education and child development.
• Maintain participant records in accordance with program and funding source requirements
• Develops a weekly calendar of outreach activities and location.
• Conducts formal presentations in the community on CI&R Services
• Accurate and timely data entry of participant information into the Well Family System.
• Locate and research new services and resources for families
• Participate in continuous quality improvement activities
• Maintain confidentiality of children, families and other records and information
• Participate in trainings, meetings, workshops, conferences, webinars, and conference calls as necessary

Other:

• All other duties as assigned by the CHW Team Lead and Director of CI&R.

Education and/or Work Experience Requirements:

• High school diploma with two years of experience in the community. Strong customer service skills, experience with social services or public health/maternal child health field preferred.
• Experience working with diverse communities, organizations and agencies preferred. Strong communication skills are required.
• Resident or prior residence of the targeted zip codes of 32208,09,10 is a plus
• Ability to speak Spanish is a plus. 

Additional Eligibility Qualifications:

• Excellent verbal and written communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community
• Ability to build trust
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work flexible hours; including evenings, weekends as needed.
• Ability to establish and maintain effective working relationships with Coalition partner agency staff and the public.
• Works collaboratively and effectively within a team
• Must be trustworthy, empathetic, persistent,  resourceful and willing to help others
• Knowledge of community agencies and resources.
• Ability to connect with and interact effectively with culturally diverse families and organizations
• Ability to work with families in a non-judgmental and respectful manner
• Ability to communicate effectively with multiple community partners and medical providers
• Ability to use good judgment and make independent decisions with clear and professional boundaries
• Ability to work independently.
• Must be able to commit to the Coalition vision and be passionate about its mission.
• Requires reliable transportation, as travel is required, valid driver's license, good driving record and automobile insurance.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, and other federal, state and local standards.
• Must be able to travel to alternate locations.
• Required to sit, stand, walk, speak and hear while performing the duties of this job, regularly. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen
• Lifting/carrying up to 25 pounds.

Please see the link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of House Bill 531 (2025).

As part of these requirements:

“Each specified agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity.”

What this means for you: Any job announcement that requires a screening through the Clearinghouse must include a link to this website as of 1/1/2026.

https://info.flclearinghouse.com

Essential Duties & Responsibilities: The Family Partner contacts pregnant women, interconception women and families of children under the age of three to assess risk factors that may lead to poor pregnancy outcomes and/or poor developmental outcomes. The position works in partnership with the client or family in providing information and linkage to programs and resources to address risk factors identified by a risk screen or referral. The Family Partner will serve a critical role in connecting with high-risk families of newborns to home visiting services and supports.

Specific Activities:

Coordinated Intake & Referral

·         Accurately conduct the intake process with families for initial identification of service referral

·         Verify completion of a risk screen or referral.

·         Conduct Initial Intakes, including attempts to contact, to assess clients' service needs. Travel to attempt to contact clients in the service area as assigned.

·         Refer families to the appropriate home visiting service provider

·         Follow up to ensure referral is received by service provider and services are provided to families

·         Provide immediate referrals to community resources for families with emergent needs

·         Refer families to other community and parenting services as indicated

·         Provide relevant information to clients about breastfeeding, health care options, parenting education, preventative health education and child development.

·         Maintain participant records in accordance with program and funding source requirements

·         Ensure that all required documentation is typed and submitted in a timely manner into the Well Family System.

·         Maintain regular contact with home visiting agencies

·         Participate in continuous quality improvement activities

·         Maintain confidentiality of children, families and other records and information

·         Participate in trainings, meetings, workshops, conferences, webinars, and conference calls as necessary

Other:

·         All other duties as assigned by the CI&R Team Lead and Director of CI&R

Education and/or Work Experience Requirements:

·         Bachelor’s degree in public health, social work, health education, early childhood development, or a related social science field with two years of related work experience preferred; or equivalent combination of education and experience.

·         AA degree with strong customer service skills, experience with social services or public health/maternal child health field preferred.

·         Ability to speak Spanish is a plus.

Additional Eligibility Qualifications:

·         Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients.

·         Excellent computer proficiency (MS Office – Word, Excel and Outlook)

·         Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

·         Ability to work flexible traditional and nontraditional hours.

·         Ability to establish and maintain effective working relationships with Coaliton partner agency staff and the general public.

·         Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

·         Knowledge of resources for families.

·         Ability to connect with and interact effectively with culturally diverse families

·         Ability to work with families in a non-judgmental and respectful manner

·         Ability to communicate effectively with multiple community partners and medical providers

·         Ability to use good judgment and make independent decisions with clear and professional boundaries

·         Professional appearance and demeanor.

·         Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.

·         Must be able to communicate effectively and be a team player at the Coalition.

·         Must be able to commit to the Coalition vision and be passionate about its mission.

·         Requires reliable transportation as travel is required, valid driver’s license, good driving record and automobile insurance.

Physical Requirements:

·         Ability to safely and successfully perform the essential job functions consistent with the ADA, and other federal, state and local standards.

·         Must be able to travel to alternate locations.

·         Required to sit, stand, walk, speak and hear while performing the duties of this job, regularly. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen

·         Lifting/carrying up to 25 pounds.

Nothing in this job description restricts executive leadership’s right to assign or reassign duties and responsibilities to or from this job at any time.

This position is dependent upon the continuation of funding. As such this position may terminate when the funding is no longer available.

Please see the link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of House Bill 531 (2025).

As part of these requirements:

“Each specified agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity.”

What this means for you: Any job announcement that requires a screening through the Clearinghouse must include a link to this website as of 1/1/2026.

https://info.flclearinghouse.com

Work Location: Magnolia Project West

Division/Department: Magnolia Project

Supervisor: Team Lead

Employment Type

☒ Full-time

☠Semi-full time

☠Part-time

Employment Classification

☠Exempt

☒ Non-exempt

Essential Duties & Responsibilities: Coordinate preconceptional and interconceptional services for prenatal, non-pregnant high-risk women and their partners.

 Specific Activities:

Case Management

·         Coordinate prenatal, pre- and interconception services for high-risk women.

·         Utilize selected standardized curriculum and intervention and document activities.

·         Assess risk and develop risk reduction goals/activities and link participant to services.

·         Ensure that a comprehensive Life Course Plan is developed for each participant

·         Link male partners of enrolled women to group activities and individual services.

·         Assist with and ensure participation in scheduled the Life course group activities.

·         Provide services in participant’s home, or current living location.

·         Provide social and mental health linkages and support.

·         Follow up with all providers involved with the family.

·         Provide feedback to all agencies involved.

·         Participant in case conference as required.

·         Complete and maintain all documentation, ensuring confidentiality

 Other:

·         All other duties as assigned by the Team Lead or Magnolia Project Director.

Education and/or Work Experience Requirements:

·         Two years experience as a case manager

Bachelor degree in the field of maternal child health or social science preferred.

·         Will substitute 5 years professional experience in direct service, social services, maternal and child health or related field.

·         Experience working with diverse communities, organizations and agencies preferred.

Additional Eligibility Qualifications:

·         Knowledge of local health and human service providers

·         Ability to work flexible traditional and non-traditional hours

·         Ability to be a self starter and work independently as necessary

·         Good communication oral and written

·         Maintain professional boundaries

·         Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.

·         Must be able to communicate effectively and be a team player at the Coalition.

·         Must be able to commit to the Coalition vision and be passionate about its mission.

·         Requires reliable transportation as travel is required, valid driver’s license, good driving record and automobile insurance.

Physical Requirements:

·         Ability to safely and successfully perform the essential job functions consistent with the ADA, and other federal, state and local standards.

·         Must be able to travel to alternate locations.

·         Required to sit, stand, walk, speak and hear while performing the duties of this job, regularly. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen

·         Lifting/carrying up to 25 pounds.

Please see the link below to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of House Bill 531 (2025).

As part of these requirements:

“Each specified agency must include a clear and conspicuous link to the webpage on its website and provide the link in all job vacancy advertisements and posts by the qualified entity.”

What this means for you: Any job announcement that requires a screening through the Clearinghouse must include a link to this website as of 1/1/2026.

https://info.flclearinghouse.com